Select the subject you are interested in from the following list.
	- Search and reservation of a hotel
	- View or cancellation of a reservation
	- Security and confidentiality
	- Registration and identification
	- Question on Accor Group
	- Reservation Center
	- Legal information
	- Photo credits.
	Search and reservation of a hotel
	- How do I find a hotel and make a reservation?
	- What are Internet sales conditions?
	- How to use express reservation ?
	- How many rooms can I reserve?
	- Do I need my credit card to make a reservation?
	- What does the message "reservation deadline expired" mean?
	- If I make an Internet reservation, will my loyalty card be credited with the points I earn?
	- How can I receive a confirmation of my reservation via SMS?
	- How do I find out if dogs are accepted,if the hotel has rooms for non-smokers, get directions on how to find the hotel, etc.?
	- How can I send you my comments about your Internet site and tell you about any problems I encounter?
	View or cancellation of a reservation
	- How do I view or cancel a reservation?
	- If something happens and I cannot use my reservation, how long have I got in which to cancel it?
	Security and confidentiality
	- Is your site secured ?
	- An error message appeared when I tried to submit my details in secure mode.
	Registration and identification
	- Why should I bother with a user ID?
	- I can't remember my password. What should I do?
	Questions on Accor Group
	- How can I get a copy of the Accor hotels guide ?
	- I’d like to find out more about Accor Hotels and to see some figures about the company. How can I obtain that information?
	- I’d like to send you my comments following a stay in one of your hotels. How do I do that?
	- How can I get more information about organising meetings, and conferences in your hotels, or make a group booking request?
	Reservation Centres
	Legal information
	Photo credits