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Guarantee description

The Guarantee

If you book a Novotel hotel online at www.novotel.com and find, within the following 24 hours, an equivalent offer on another website for the same hotel at a lower rate, we will honor that rate and give you a further 10% reduction

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How can you benefit from the Best Price Guarantee? It's very!

Book a Novotel hotel on the Internet site, taking advantage of our best available rates. You will receive a reservation confirmation number.

If, within the following 24 hours, you find a lower rate for an equivalent offer on another website (same hotel, same dates, same type of room, same sales conditions, etc.), complete the online claim form on our site to submit a claim under the Best Price Guarantee.

Our customer service department, after verifying the information you provide, will confirm your reservation at the lowest stated rate with a further 10% reduction.

You will fully enjoy your stay with guarantee of getting the best price for your room.
So, why book anywhere else?