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Guarantee description

The Best Price Guarantee

If you have made a booking through www.novotel.com and find the same hotel for a lower rate within 24 hours on a competing website, we will match this rate and add a 10% reduction.

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Benefit from the Best Price Guarantee!

Book a Novotel hotel on www.novotel.com and take advantage of our best available rates. You will then receive your confirmation number.

If, within the following 24 hours, you find a lower rate for an equivalent offer on another website (same hotel, same dates, same room, same sales conditions, etc.), complete the online form on our site attaching the required supporting documents to request the best price guarantee.


Rate booked at Novotel.com

200 €

Rate found on another site

180 €

Final rate applied by Novotel

162 €
(180 € - 10%)

If the terms are identical, our customer service department will confirm your reservation with a further 10% reduction.

Fully enjoy your stay with guarantee of getting the best price for your room. Why book anywhere else?