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Are my personal details and access to my account protected ?

Your details are protected by the ID and password that you must enter to log in to your account.

As a security measure, we strongly recommend that you:

  • Never disclose such information to anyone else
  • Regularly change your password
  • Have a different password for all the apps that you use
  • Be wary of campaigns by checking the email address of the sender: we often use the domain name @accor-mail.com. If in doubt, please contact our Customer Service Team.

AccorHotels respects the regulations of the French data protection authority (CNIL). For more information, please consult the general terms and conditions of use of the Le Club AccorHotels programme.

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