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Le club AccorHotels

AccorHotels Privileged Partners

Status and benefits

Why was I not upgraded during my last stay ?

As a member of Le Club AccorHotels Elite Gold or Platinum status, an upgrade to a superior category room is offered by the hotel:

  • On your arrival, if this room category exists and subject to availability.
  • The upgrade cannot be reserved and is not guaranteed the hotel reserves the right to rent the superior category rooms on the same day of your arrival.

A detailed list of your benefits is available on in the section "Le Club AccorHotels Loyalty Programme":

  • See page "Compare statuses" for more information.
  • Select the status to view your exclusive benefits and then click an advantage for more information. Some benefits are subject to availability and may vary depending on the brand.

NB: stays in independent partner hotels allow members to earn points but do not allow them to enjoy the other programme-related benefits (VIP treatment, status-related benefits, use of Rewards points, etc.) For more information, click here.

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